Fares
See our product sheet below for an overview of all our ticket types.
TICKET TYPES |
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LOW |
FLEX |
FLEX+ |
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ROUTES |
All |
All |
All |
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MEALS |
From US$ 9 to US$ 22 |
From US$ 9 to US$ 22 |
From US$ 9 to US$ 22 |
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BAGGAGE ALLOWANCE |
1 pc. up to 23 kg |
2 pcs. up to 23 kg |
2 pcs. up to 23 kg |
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EXCESS BAGGAGE COST |
Price when ordering online up to three hours before departure: US$ 58 each |
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CARRY-ON ALLOWANCE |
8 kg |
8 kg |
8 kg |
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SÚLUBONUS - FREQUENT FLYER |
✔ 500 points ✔ 750 points (SUN) ✔ 1.000 points (US) |
✔ 750 points ✔ 1.500 points (US) |
✔ 1.000 points ✔ 1.500 points (SUN) ✔ 2.250 points (US) |
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DATE AND DESTINATION CHANGE |
✔ US$ 74 per change + possible price difference |
✔ US$ 0 + possible price difference |
✔ US$ 0 + possible price difference |
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NAMECHANGE BEFORE FIRST DEPARTURE *) |
✔ US$ 89 |
✔ |
✔ |
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REFUNDABLE **) |
- |
✔ -US$ 74 |
✔ |
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SEAT SELECTION AT CHECK-IN |
✔ |
✔ |
✔ |
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PRE-BOOKING SEATS |
US$ 14 |
✔ |
✔ |
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NO SHOW |
Ticket lost |
Ticket lost |
Can be changed or refunded within 1 year |
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24 HOUR MONEY-BACK GUARANTEE |
✔ |
✔ |
✔ |
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COMBINE TICKETS |
✔ |
✔ |
✔ |
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DISCOUNT FOR CHILDREN UNDER 12 Y/O (Occupying own seat) **) |
35% of base fare |
35% of base fare |
35% of base fare |
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DISCOUNT FOR INFANTS UNDER 2 Y/O (Not occupying own seat) **) |
90% of base fare |
90% of base fare |
90% of base fare |
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IF YOU DON'T SHOW UP TO YOUR SCHEDULED DEPARTURE |
LOW and FLEX: If you fail to show up for your scheduled departure, this part of your travel is lost. |
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Please note prices listed above in US$ are converted from DKK (Danish Krone) *) Name changes and refunds of tickets must be expedited via our Customer Service. **) Tax exemptions may apply for children 11 years or younger.
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U.S. Customer Service Plan
The Atlantic Airways Customer Service Plan (the “Plan”) applies to all of our scheduled and public charter flights that depart from or arrive at a U.S. airport.
U.S. Tarmac Delay Contingency Plan
The Atlantic Airways Tarmac Delay Contingency Plan (the “Plan”) applies to all of our scheduled and public charter flights that depart from or arrive at a U.S. airport.
General ticketing FAQ
What should I do if I do not receive a booking confirmation for a ticket bought from Atlantic Airways?
Please check your spam folder first to see if the booking confirmation was sent there.
If you need to, you can enter your booking number and last name under the “Change ticket” tab on the front page of atlantic.fo and request a new booking confirmation.
You are also welcome to contact our Customer Service Centre by calling Tel. +298 34 10 00 or emailing [email protected] to request a new booking confirmation.
Do I need to print my booking confirmation to travel?
You do not need a paper print of your booking confirmation for checking in because you are already registered in our system. However, we recommend that you write down the booking number, which you will need to check in online, at the self-service, or at the counter. You must bring a valid photo ID or passport to check in and travel.
Please note: a flight ticket is a personal document and can only be used by the person on the ticket. You are required to bring a valid photo ID or passport, which you must show on request. Atlantic Airways reserves the right to refuse passengers who cannot prove who they are or whose name is not the same as on the ID.
How many tickets can I book simultaneously on Atlantic.fo?
Depending on the number of tickets available on the day selected, you will be able to book up to nine tickets at the same time.
If you search for more tickets than seats available, the booking program will show “sold out” on the day selected. You could search for fewer tickets to see if any seats are left.
Which payment cards does Atlantic Airways accept?
We accept VISA, MasterCard/EuroCard, and Diners Club credit and debit cards such as Electron and MasterCard Debit.
Please note: When you purchase a ticket on atlanticairways.com with a debit card, your bank will often ‘reserve’ an equivalent amount on your account. Please enquire about the terms for your card with your bank.
How long in advance can I purchase a ticket?
Tickets can be purchased up to 360 days before departure.
Why is booking online cheaper than contacting the Customer Service Centre?
When you call or e-mail to book a ticket, one of our staff has to process the booking. We have to add a surcharge to the ticket price for this service.
If you book your ticket through a travel agency, a booking fee may be added to the price. For further information enquire with your travel agency.
Can I bring a stroller, bicycle, or other large baggage items?
Yes, for detailed baggage information, please read more HERE.
Can I check in my baggage directly to my final destination if I have a connecting flight with a different airline?
Please ask at check-in because different airlines have different terms and conditions for baggage.
How much do I have to pay for extra baggage?
Please check our page relating to baggage regulations HERE.
What should I do if my baggage is lost?
If your baggage has not arrived, you must report your baggage missing. You can do that online HERE, or if you are in the Faroe Islands, please get in touch with our office upon arrival. if you are abroad, please contact one of our international partners.
What should I do if my baggage is damaged during transit?
If your baggage has been damaged, you must fill in a "PIR" form. If you are in the Faroe Islands, please contact our office; if you are abroad, please contact or one of our international partners.
If you have travel insurance, please contact your insurance company to claim compensation.
Are there restrictions on where I may sit if I travel with an infant?
Yes, passengers traveling with infants must sit in a window seat in rows 8 to 22 (even numbers), but not by the emergency exit.
Can I check in online to/from all Atlantic Airways destinations?
Online check-in is available for most destinations. For further information, click HERE.
What happens if I do not turn up for my departure (no-show)?
This part of the journey is lost if you have a LOW or FLEX ticket. The same applies to all connecting legs of the journey. This means that Faroe Islands-Copenhagen-London would be forfeited if you fail to show up for your departure from the Faroe Islands.
If you have a FLEX+ ticket, you can have your ticket reimbursed or use it within one year. However, if you have connecting flights like in the example above, you will lose your connecting flight, and Atlantic Airways does not reimburse that portion of the ticket.