After the flight

When delays or cancellations occur, we pay compensation in accordance with EU Regulation EC261/2004. Read more here.

Here you can read more about what to do if your luggage is delayed or damaged.

If the flight is delayed or cancelled, you as a passenger have certain rights. Here you can read more about your rights and what options apply in connection with delays and cancellations.

When delays or cancellations occur, you can request a delay confirmation. Read more here.