From the Faroe Islands
We are sorry that your flight is delayed or cancelled. Below you will find information about what your rights are.
Please note that this applies to delays/cancellations less than 48 hours before departure.
Those who have no way of getting home are entitled to accommodation from Atlantic Airways. If you have arrived at the airport, you can contact us at the office in the departure hall.
Please note: If you are to have accommodation in the Faroe Islands reimbursed, you must, along with the receipt, also send us a valid residence certificate that is no more than seven days old. Residence certificates can be downloaded from Vangin.
Atlantic Airways refunds a reasonable amount for food and drink (with the exception of alcoholic beverages).
Do you have extra expenses for transport in connection with the delay? We refund reasonable transport to/from the airport.
To receive compensation, you must keep all receipts and send them to us. You do this by filling in this form.
Please note: these must be receipts; copies from online banking cannot be used.
Atlantic Airways does not pay for other expenses that may arise from the delay, such as a rental car, parking, accommodation at the destination and the like.
Do you need a delay confirmation? You will find it HERE.