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Contact

Do you want to get in touch with us? Below you'll see our e-mail addresses, telephone numbers and opening hours. 

CUSTOMER SERVICE Tel. (298) 34 10 00

CUSTOMER SERVICE - Opening hours from 17 OCT 2022 - 17 DEC 2022

Opening hours:

Monday - Friday

07:00 - 21:00

Saturday - Sunday

07:00 - 17:00

Weekdays before 08:00 and after 16:00, and on the weekends/holidays, we only attend to urgent matters.
Opening hours can be affected by disruptions.

Do you need help booking a ticket, changing a ticket or other travel related questions?

[email protected]

Do you have lost/damaged baggage, forgot something onboard on of our flights etc.? 

[email protected]

Have any comments, ideas or complaints? We'd like to hear from you! 

[email protected]

Are you entitled to compensation for a delay/cancellation in accordance with the EU regulation?

Read more

ADMINISTRATION

Tel:

(+298) 34 10 00

Opening hours:

Monday - Friday

08:00 - 16:00

E-mail:

[email protected]

MARKETING

Tel:

(+298) 34 10 00

Opening hours:

Monday - Friday

08:00 - 16:00

E-mail:

[email protected]